Pet Source

Now that the weather is cooling, I needed another option than washing my Dog outside in a Kiddie Pool. I found this nearby option and decided to give it a try. I have driven by Pet Source for the last 9 years, and finally had the opportunity to go inside. I was immediately greeted by a gentleman & asked if it was my first time there to use the Dog Wash Station. I was met back there and shown where everything was, and told about water temp. Large and small Towels are outside the room to choose from. Aprons are provided if wanted. They will help keep the front dry, just not your arms. I think when Winter comes, I will wear a waterproof jacket. Shampoos are at each of the three Tub Stations. I was looking for an unscented one, but only saw chemically perfumed ones. I was prepared with my own Organic Pet Shampoo. There is one Drying Station. There are pull-out steps to get larger dogs on the platform. I found the set-up fairly easy to use. I really liked that I no longer have to bend over, or kneel to wash my Dog. It is so much easier to stand and have him at the correct height. I used the Tub Mat that was provided to keep my Dog from slipping being cleaned. Rubber grips are on the tiled steps. This is very necessary and appreciated to keep my wet Doodle from slipping when exiting the Tub. The water was warm enough. It does not get hot, so there is no chance of burns for either party. The only part I found mildly challenging was trying to hold my Doodle with one hand & the dryer nozzle in the other. After awhile, it gets really awkward to hold. But, overall, I found the Self Dog Wash to be what I need. I will continue to be a customer and do recommend it!

This review is for the owner. I have never felt so uninvited, uncomfortable in a store at Hendersonville as I did today. 6/19/23 @ approximately 3:45pm both of your female employees were very rude and unfriendly to say the least. My girlfriend and I left because of their rude comments and how they presented them to me. I was merely looking at the 2 birds with my girlfriend as one walked by and then the other followed up with her comments. I'll never return because of their inability to provide a warming atmosphere to us, a possible customer.